The logistics and warehouse coordinator will be responsible for the successful delivery and control of the flow of stock, monitoring the incoming and outgoing goods and handling stock records within a warehouse environment, in accordance with the company’s applicable policies and procedures.

Main Duties and Responsibilities

Coordinates with transportation providers to ensure prompt and proper movement of shipments.
Reviews package contents to ensure compliance with the applicable packing list and other documentation.
Communicates with customers’ logistics teams (as applicable) and other stakeholders (e.g., vessel agents at specific ports) to ensure shipment documentation complies with any applicable laws and regulations.
Collaborates and communicates with transportation agents to ensure prompt shipment pick-ups.
Keeps records of all shipments prepared by our warehouse with their serial numbers and photos.
Provides quotations to customers for applicable freight charges according to their requirements and obtains customer approval for shipments.
Ensures all shipments are dispatched in accordance with the pre-approved costs and communicates with the customer in the event any deviation appears.
Responds to customer inquiries and refer clients to the proper channels.
Reviews purchase orders and shipping documents to ensure accuracy.
Makes special shipping arrangements, as necessary.
Tracks shipments and when necessary, intervene to ensure timely and efficient delivery.
Recommends and implements processes that make the supply chain more efficient and organized.
Closely cooperates with the Customer Service team and Sales team to establish stock requirements and ensure availability of required spares or equipment.
Prepares bills and invoices for shipment freight costs.
Ensures that all shipments have been invoiced in collaboration with the Accounts Department.
Maintains good knowledge of the company’s electronic systems and databases.
Plans and controls inventory.
Monitors safety stock and reorder points without hampering the customer service levels
Maintains a good knowledge of the company’s products and services.
Maintains excellent communication and cooperation with other departments.
Handles after office hours and ad hoc tasks when required.

Qualifications

Good knowledge of English Language (written and oral)
Good communication skills
Customer service oriented
Computer literacy (Good knowledge of MS Office, Excel, PowerPoint)
Problem-solving skills
Logical thinker with the ability to work individually
Good organizational and time management skills
Honesty and reliability
Ability to multitask and to set priorities
Administrative and organizational skills
Interpersonal skills
Flexibility and adaptability to manage a range of different tasks
Familiarity with office machines (e.g., fax, printer etc.)
Ability to work collaboratively across departmental functions.
A keen eye for detail and a result-driven approach.
Able to work in a fast-paced environment
Experience with inventory control procedures
Experience with inventory software, and the ability to retrieve and upload data from/into the company system
A Degree in a Logistics related subject will be considered and advantage.
1-2 years of experience in a similar position will be considered an advantage.