System Administrator

Job Purpose The System Administrator job purpose is to install, maintain, upgrade and manage the company’s software, hardware and networks. The goal of a System Administrator is to ensure the company’s technology infrastructure, operating systems, business applications, security tools, webservers, runs smoothly and efficiently. By providing day to day technical support to employees for internal […]

Customer Care Service Desk Agent

Job Purpose We are seeking to grow our Customer Care team with a highly motivated individual. The Customer Care Service Desk Agent will be responsible for managing the support queue within the company’s ticketing system and monitoring all technical support case priorities to ensure they are handled as per the company’s internal procedures. This includes […]

System/ Infrastructure Officer

Job Purpose The System / Infrastructure Officer job purpose is to maintain, upgrade, install, manage, and support the company’s ICT Infrastructure and provide a user and customer focused service to members of staff and associated third parties and clients. The goal of a System / Infrastructure Officer is to ensure the company’s ICT infrastructure, cloud […]

Network Engineer

Job Purpose The Network Engineer is responsible to monitor, maintain, support, and deliver a wide variety of products and solutions within the maritime technology sphere.  Other than working with project deliverables, regular tasks also include, diagnosing software/hardware and technical problems, configuring different systems to suit customer’s requirements and being as efficient as possible in his/her […]

Customer Service Officer

Job Purpose The Customer Service Officer is responsible to receive and respond to all inquiries related to the sales of spare parts/equipment and ensure safe and timely delivery to the customer. Communicate and receive offers from suppliers for the spare/equipment required at the best price possible, having in mind the best interest of our company […]

Billing Administrative Assistant

Job Purpose The Billing Administrative Assistant must make sure that all customers’ requests are processed, all agreements and certificates provided in timely manner, all related invoices are issued, and all data is entered in the billing and accounting software. Lastly, finding new ways to improve the administrative processes to simplify daily tasks.     Main […]

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Technical Service Coordinator

Job Purpose The Technical Service Coordinator’s main job purpose is to coordinate and arrange attendances onboard when requested by the customers and/or following recommendation by either the Technical and/or Satcom Support team and sometimes with collaboration with an external agent – Field Service Engineer. The target of the Technical Service Coordinator is to receive and […]