Global Service Coordination Center
Global Service Coordination Center (GSCC), provides on-request worldwide maritime service support. A global network of partnerships with major equipment manufacturers and authorized local service suppliers—established by Tototheo Maritime—stands ready to meet your needs.
Here’s How It Works
After you contact our Help Desk and make an inquiry for service, we begin an investigation and analysis of the problem. Do you need equipment troubleshooting? Installation? Routine service? Once that is determined, we contact a local agent or forward the request to Support for remote assistance, and then coordinate whatever services you need, following up to give you progress reports and staying in contact with you throughout the entire process.
GSCC works as your intermediary with a global network of service suppliers and equipment manufacturers to ensure that your needs are met with professionalism, saving you money, time and headaches.
Our GSCC team coordinates, monitors, and follows up on your service in a professional, time-saving, and cost-efficient way.