The Field Service Engineer will install, repair and maintain Navigation, Communication and Safety equipment on board vessels regionally and abroad if required. This includes GMDSS equipment, VDR, ECDIS, Gyrocompass, MF/HF, VHF Radios, Autopilot, Echo sounder and Satellite Communication equipment etc.
Main Duties and Responsibilities
- Provide service worldwide on-board vessels.
- Perform periodical and special radio inspections according to IMO and Class regulations.
- Perform VDR Annual Performance Tests according to makers’ specifications.
- Perform Installation, maintenance and repair of GMDSS and Navigation equipment.
- Load, update, and modify software.
- Upon completing the assignment, will create a detailed service report.
- Provide remote support customer/user support requests and provide assistance troubleshooting issues relating to our products.
- Document technical knowledge in the form of notes and manuals.
- Maintain and develop a solid professional relation with existing and new clients.
- Maintain in depth knowledge of company’s products and services.
- Maintain good communication and cooperate well with other department.
- Good knowledge of the company’s electronic systems and databases.
- Handle after office hours requests from the customers.
Qualifications
- A University degree in electrical engineering, or equivalent technical certificates.
- At least 5 years previous experience with Navigation and Communication equipment.
- Ability to communicate well in English (speaking and writing).
- Strong knowledge of electronics theory and application.
- Willingness to travel often and on occasion to remote locations.
- Excellent problem-solving skills.
- Ability to read schematics, diagrams, user manuals, technical manuals etc.
- Adaptability to changing situations.
- GMDSS General Operator license is considered an advantage.