Job Opportunities

Job Opportunities

Job description:

Job description and primary objectivesAs a Technical Support Officer, you will be monitoring and maintaining a wide variety of products and solutions within the Maritime Satellite Communications industry. Tasks can include, diagnosing software/har ...
The Support Officer, provides technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through set-by-step solutions. The Support Officer provides his/her technical support to the customers by completing tasks such as diagnosing software/hardware technical problems, configuring different systems to suit customers’ requirements, provisioning and being as efficient as possible in his/her resolution times. The main purpose of the Support Officer is to provide technical support by clearly communicating technical solutions in a user-friendly and professional manner.